PPRA 2025 Customer Satisfaction Survey
press_releaseKenya·PPRA Kenya·Wire Summary
The 2025 survey gathered responses from 75 stakeholders who have engaged with PPRA through formal correspondence, its website, and social media platforms. The respondents ranged from newly engaged users to long-standing partners with over a decade of association with the Authority. Of the 75 respondents interviewed, 93.2% found PPRA to be effective or very effective. […]
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